Flexible Pricing for Every Agency

Scale your automated collections capability with plans designed for agencies of all sizes. 3-month pilot terms available.

Starter
£1,000/month
For smaller agencies getting started with automated SMS collections
  • Up to 5,000 active accounts
  • 10,000 SMS/month included
  • 3 agent seats
  • Core conversation engine
  • Payment link generation
  • CSV import
  • Basic analytics
  • Email support
Enterprise
Custom
For large agencies requiring unlimited capacity, API access, and dedicated support
  • Unlimited active accounts
  • Custom SMS volume
  • Unlimited agent seats
  • Everything in Growth
  • API access
  • Custom integrations
  • Dedicated account manager
  • SLA guarantees
  • Dedicated CSM

All plans include FCA-compliant workflows, vulnerability detection, opt-out handling, and full audit trails. Additional SMS charged at £0.04/message. 3-month pilot terms available.

Frequently Asked Questions

How quickly can we go live?

Most agencies are live within 2 weeks. Upload your debtor accounts via CSV and configure your sequences — no IT integration required to start.

Is Anna FCA compliant?

Anna is built with FCA Consumer Duty requirements at its core — contact hour restrictions, frequency caps, vulnerability detection, opt-out handling, and full audit trails are all built in.

Do debtors know they're talking to AI?

Messaging is sent from your agency's number. You control the tone and branding. Anna handles the conversation logic while maintaining your agency's voice.

What happens when Anna can't handle a conversation?

Anna detects disputes, complaints, hardship, vulnerability, and crisis signals and automatically escalates to your human agent queue with full conversation context.

Can we keep our existing systems?

Yes. Anna works alongside your existing CRM and collections platform. Start with CSV uploads and add API integrations when you're ready.

What's included in the pilot?

Our 3-month pilot includes full platform access, onboarding support, and a dedicated point of contact. No long-term commitment required to get started.

Ready to Transform Your Collections?

Join collection agencies achieving measurable improvements in recovery rates and operational efficiency